Effective Date: November 9, 2026
This policy explains how the HXP app for iPhone (shown as "HXP" on the App Store) handles your information. HumanitarianXP ("HXP," "we," "us," or "our") makes the app for families going on HXP trips. It adds detail for the app to our main Privacy Policy, which still applies. If the two ever differ, this page is the one that covers the app.
1. Who the App Is For
The app is for teen builders 13 and over, parent builders, and parents of builders. It is not meant for children under 13. We do not knowingly collect personal information from children under 13 through the app. If we learn that we have, we will take steps to delete it.
Accounts are created on our website, destinations.hxp.org, not in the app. The app opens for families who have someone placed on a trip.
2. Information the App Shows and Collects
When you sign in, the app shows and lets you update information from your HXP account:
- Account: your login email and account id.
- Household and trip: household members' names, registration status, and trip placement (trip name, country and dates).
- Payments: your trip invoices, payments and balance.
- Trip prep: passport details and scans, health form answers, documents, headshot photos, emergency contacts (names, relationship, phone and email), flights, packet signatures and other trip prep answers.
The health form can include sensitive health information, such as medical conditions, allergies, medications, and mental health and behavioral answers. We collect passport and health details so we can travel safely with minors and book international travel. HXP staff review what families submit.
3. Payments
You can pay a deposit or trip balance on our website or in the app. Payments are processed by Stripe; in the app you pay by card or Apple Pay in Stripe's payment sheet. Your card details go straight to Stripe, never to HXP, and HXP does not store card numbers. If you use Apple Pay, Apple and Stripe handle the payment token. Stripe's software also sends Stripe device information to help prevent fraud. Stripe's own privacy policy covers what Stripe does with this information.
4. Push Notifications
The app asks your permission before sending notifications. If you allow them, HXP stores a push token for your device so we can send you trip updates, such as flight or schedule changes. Notifications are delivered through Apple's push notification service. You can turn notifications off at any time in your iPhone's Settings.
5. Camera, Photos and On-Device Processing
The app asks to use your camera to take your headshot and scan trip documents, and uses the system photo picker to choose photos. Document scanning and passport text recognition run on your phone. Images leave your phone only when you upload them to destinations.hxp.org.
6. What the App Does Not Do
- No ads.
- No tracking across other companies' apps or websites.
- We do not sell your personal information.
7. App Updates
The app checks an app update service for updates. Each check sends a random installation id that the app creates on your phone, along with the app version and platform. This id is not tied to your account.
8. Storage on Your Phone
Your sign-in tokens and cached family data are kept in the iOS Keychain. The iOS Trip Countdown widget shows your trip name, country, dates, a first name and a trip image.
9. Service Providers
We do not sell your information. We use service providers to host our website and services, handle sign-in, keep our records, deliver app updates and notifications, and process payments. Our main Privacy Policy explains when else we share information.
10. Deleting Your Account
You can ask us to delete your account in the app (Profile > Delete Account) or on destinations.hxp.org. The app asks for your password, then sends a deletion request to HXP and signs you out. HXP staff process the request. See Data Retention in our main Privacy Policy for how long we keep information.
11. Your Rights, Security and Changes
Your rights and choices, how we protect your data, how long we keep it, and how we update our policies are covered in our main Privacy Policy. When this page changes, we will update the effective date at the top.
12. Contact Us
Questions about the app or your data:
HumanitarianXP (HXP)
Email: info@hxp.org
Phone: +1 801-900-4111